a. planning
It
is the basic function of management. It deals with chalking out a future course
of action & deciding in advance the most appropriate course of actions for
achievement of pre-determined goals. According to KOONTZ, “Planning is deciding
in advance - what to do, when to do & how to do. It bridges the gap from
where we are & where we want to be”. A plan is a future course of actions.
It is an exercise in problem solving & decision making. Planning is determination
of courses of action to achieve desired goals. Thus, planning is a systematic
thinking about ways & means for accomplishment of pre-determined goals.
Planning is necessary to ensure proper utilization of human & non-human
resources. It is all pervasive, it is an intellectual activity and it also
helps in avoiding confusion, uncertainties, risks, wastages etc.
b. Organizing
It
is the process of bringing together physical, financial and human resources and
developing productive relationship amongst them for achievement of
organizational goals. According to Henry Fayol, “To organize a business is to
provide it with everything useful or its functioning i.e. raw material, tools,
capital and personnel’s”. To organize a business involves determining &
providing human and non-human resources to the organizational structure.
Organizing as a process involves:
- Identification of activities.
- Classification of grouping of activities.
- Assignment of duties.
- Delegation of authority and creation of responsibility.
- Coordinating authority and responsibility relationships.
It
is the function of manning the organization structure and keeping it manned.
Staffing has assumed greater importance in the recent years due to advancement
of technology, increase in size of business, complexity of human behavior etc.
The main purpose o staffing is to put right man on right job i.e. square pegs
in square holes and round pegs in round holes. According to Kootz &
O’Donell, “Managerial function of staffing involves manning the organization
structure through proper and effective selection, appraisal & development
of personnel to fill the roles designed un the structure”. Staffing involves:
·
Manpower Planning (estimating man power in terms of searching, choose the
person and giving the right place).
- Recruitment, selection & placement.
- Training & development.
- Remuneration.
- Performance appraisal.
- Promotions & transfer.
d. Directing
It
is that part of managerial function which actuates the organizational methods
to work efficiently for achievement of organizational purposes. It is
considered life-spark of the enterprise which sets it in motion the action of
people because planning, organizing and staffing are the mere preparations for
doing the work. Direction is that inert-personnel aspect of management which
deals directly with influencing, guiding, supervising, motivating sub-ordinate
for the achievement of organizational goals. Direction has following elements:
- Supervision
- Motivation
- Leadership
- Communication
Supervision- implies overseeing the work of subordinates by their
superiors. It is the act of watching & directing work & workers.
Motivation- means inspiring, stimulating or encouraging the
sub-ordinates with zeal to work. Positive, negative, monetary, non-monetary
incentives may be used for this purpose.
Leadership- may be defined as a process by which manager guides and
influences the work of subordinates in desired direction.
Communications- is the process of passing information, experience, opinion
etc from one person to another. It is a bridge of understanding.
e. Controlling
It
implies measurement of accomplishment against the standards and correction of
deviation if any to ensure achievement of organizational goals. The purpose of
controlling is to ensure that everything occurs in conformities with the
standards. An efficient system of control helps to predict deviations before
they actually occur. According to Theo Haimann, “Controlling is the
process of checking whether or not proper progress is being made towards the
objectives and goals and acting if necessary, to correct any deviation”.
According to Koontz & O’Donell “Controlling is the measurement &
correction of performance activities of subordinates in order to make sure that
the enterprise objectives and plans desired to obtain them as being accomplished”.
Therefore controlling has following steps:
- Establishment of standard performance.
- Measurement of actual performance.
- Comparison of actual performance with the standards and finding out deviation if any.
- Corrective action.
·
Chalking : Meninggalkan jejak
·
DSeciding : Memutuskan
·
Appropriate : yang sesuai
·
Achievement : prestasi
·
Involves : melibatkan
·
Manned : berawak
·
Complexity : kompleksitas
·
Behavior
: perilaku
·
Appraisal : penilaian
·
preparations
: persiapan
·
Aspect : Aspek
·
Directl : Secara
·
Influencing : Langsung
·
Guiding : Mempengaruhi
·
Supervising : Membimbing
·
Motivating : Mengawasi
·
Goals : Memotivasi
·
Overseeing : Tujuan
·
Subordinates : Mengawasi
·
Guides : Bawahan
·
Measurement : Panduan
·
Predict : Pengukuran
·
Establishment : Pendirian
·
Deviation : Deviasi
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